Frequently Asked Questions
Everything you need to know about the hair-loving revolution.
What makes invisibobble® different from regular hair ties?
Our unique spiral shape distributes pressure unevenly around the ponytail, preventing headaches, kinks, and hair breakage while providing a strong, comfortable grip.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
My invisibobble® has stretched out. Can I shrink it back?
Yes! Simply place your stretched-out invisibobble® in a bowl of hot water or use a hairdryer on a warm setting to return it to its original compact size.
What is your return policy?
We offer a 30-day return window for unused and unopened products. Due to hygiene reasons, we cannot accept returns on hair accessories that have been worn.
Are invisibobble® products suitable for all hair types?
Absolutely. From our 'EXTRA HOLD' for thick, curly hair to our 'SLIM' elegant ties for fine hair, we have a specialized design for every hair texture and volume.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.